Shipping and Terms
We ship international by registered airmail. All shipping costs are included in our prices.
Order processing takes 1 business day, warehousing takes 1 business day, air shipping from Asia to destination takes between 10 and 12 days (intercontinental delivery). Delays in excess of these estimates sometimes occur but normally only during national holiday periods.
Damaged goods upon arrival must be reported to our Customer Service Department by e-mail, followed by the return of the goods. Please save the original packaging material for inspection. We will replace the damaged products, credit the account or make a full refund at the discretion of the customers as soon as we receive the original returns. We accept return of our products for 30 days from the date of original purchase. Products must be unused, and in good condition.